Pearl Simons is a Service Delivery Manager at Capitec Bank, where they coordinate IT incidents and manage service delivery functions. They previously served as a Test Center Engineer at Capitec Bank from 2019 to 2024, focusing on testing environments and quality assurance processes. Pearl began their career as a Helpdesk Technician at The Beekman Group from 2008 to 2012, providing first-line IT support. They hold a Bachelor's degree in Information Technology from MANCOSA, completed in 2023.
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