Roderick May is an experienced professional in client experience and user experience design, currently serving as Head Client Experience at Capitec Bank since August 2017, where Roderick ensures a seamless client journey and drives consistency in the bank's value offering. Prior roles at Capitec Bank include Client Experience Manager and Client Experience Lead, where significant achievements include the complete redesign of the Capitec mobile application, which achieved the number one ranking in both Apple and Google app stores in South Africa. Roderick's previous experience includes Product Director at 4i Mobile, where responsibilities encompassed product strategy and user experience management, as well as roles in design at OnePixel HQ and various freelance engagements. Roderick holds a National Diploma in Graphic Design from the Cape Peninsula University of Technology.
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