Ronele Coetzee is an experienced product manager and business analyst currently working at Capitec since November 2018, where responsibilities include managing client engagement strategies and optimizing business processes. Prior to Capitec, Ronele worked at The Shoprite Group of Companies as a Business Analyst II, focusing on customer service processes and leading the implementation of NCR Loyalty Pro. Additional prior experience includes roles at Capfin PTY LTD, the Provincial Government of the Western Cape, Smart Technologies Consulting, and The Foschini Group, with expertise in business process modeling, software development, and collaborative solution deployment. Ronele holds a Diploma in Business Analysis from FTI and a degree in Information Technology from Cape Peninsula University of Technology.
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