Capitec Bank Holdings Limited is a South Africa-based bank controlling company. The Company is engaged in retail banking within the South African economic environment segment. The Company's retail banking business sells a retail bank product, Global One, which enables clients to transact, save and borrow. Its business services include card machines, workplace banking, salary transfers and financial skills. It also provides money management solutions. The Company holds interests in its principal subsidiary, Capitec Bank Limited (Capitec Bank). Capitec Bank is a South African retail bank, which focuses on banking services and provides savings, transacting and unsecured lending products to individuals. The Company's Global One card is linked to respective customer's transaction/savings account and gives them various ways to access their money and transact across the world. The Global One card can be used in card machines, online shopping and telephone/mail orders.

Banking

Capitec

Capitec's headquarters in Stellenbosch, South Africa

This department provides assistance and solutions to customer inquiries and issues, ensuring a positive experience.

Customer Support

This department focuses on providing support and assistance to customers to ensure their satisfaction and address their inquiries.

Customer Service

The Software Development team at Capitec is responsible for building and maintaining innovative banking applications that enhance customer experiences with the Global One platform. They design, develop, and test software solutions to streamline banking services, ensuring robust performance and security. By collaborating across various technical disciplines, the team continuously improves the functionality and reliability of Capitec's digital offerings, supporting the bank's mission to provide accessible financial services to clients.

Software Development

This department focuses on analyzing data to provide insights that drive business decisions and optimize processes.

Business Analytics

This department manages the oversight and functioning of branch locations.

Branch Operations

This department focuses on ensuring the quality and reliability of software products through testing and analysis.

Quality Assurance

This department focuses on the design, development, and management of data infrastructure and systems to support data analysis and operations.

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Other teams

Customer Service

Software Development

Business Analytics