Jonathan Taylor

Jonathan Taylor is an experienced professional in customer service and training, currently serving as a Marketplace Trainer at Capitol Bridge since July 2025, where responsibilities include delivering training for new hires in the federal healthcare marketplace. Prior experience includes roles such as Customer Relations Specialist – Team Lead and Transition Supervisor at Verizon Wireless, where Jonathan excelled in coaching, quality assurance, and training development. Additional positions include Store Manager at Goodwill of Central and Northern Arizona, where operational improvements were achieved, and Collections Manager at both Bridgecrest and Servbank, where strategic initiatives were implemented to enhance recovery rates while maintaining customer relations. Jonathan holds a high school diploma from John F Kennedy High School and has demonstrated leadership and training skills across various sectors, including technology and retail.