Chris B. has extensive experience in customer service and management roles spanning multiple industries. They served as the Director at SWS LLC from 2006 to 2015 and held positions at BT in various capacities, including Senior Business Manager for Outsourced Contact Centres and Contact Centre Manager. Currently, Chris is the Head of Customer at Cappagh Browne, having transitioned from roles such as Senior Customer Service Manager at Southern Water and Director at Billingshurst Dairies Ltd. Additionally, they worked at the UK Home Office in a civil service role from 2022 to 2024.
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