Michelle Rosa is a Marketing Specialist at Capracare since April 2022, focusing on website management, content management systems, marketing automation, SEO, and social media management. Previous experience includes roles at Capital One as a Customer Service Coordinator and Sr. Customer Service Representative, enhancing communication and support for call center associates and addressing customer inquiries related to credit card accounts. Michelle also worked as a Teacher Assistant at Kiddieland Education Center of Excellence, supervising students and supporting teachers, and as a Customer Service Representative at U-Spy Enterprises, where responsibilities included selling surveillance equipment and providing tech support. Michelle holds an Associate of Arts degree from City Colleges of Chicago-Wilbur Wright College and has further education from Tricoci University of Beauty Culture.
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