RH

Rich Hack

Vice President Operations

Rich Hack is a seasoned professional with extensive experience in operations and client success within the technology and retail sectors. Currently serving as Vice President of Operations at Capstone Integrated Solutions since November 2017, Rich previously held the position of Senior Director of Automation at NTT DATA North America, where responsibilities included developing frameworks for Robotic Process Automation and Cognitive Solutions across multiple industries. Before that, Rich was Director of Professional Services at Aptos Retail and spent 14 years at Epicor in various roles, including Managing Director of RetailStore Client Success, overseeing significant client relationships and leading professional services teams. Rich holds a Bachelor of Science in Business Administration from Marist University and has a strong foundation from Boston University.

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