Kevin Wu is a Senior Manager at CapTech with extensive experience in product management and user experience design. Since joining CapTech in April 2019, Kevin has refactored a credit disputes case management system, launched a guided case management experience for Servicemembers Civil Relief Act fulfillments, and managed critical production issues across multiple case types. Prior to this, Kevin served as a Technology Consulting Senior Analyst at Accenture Federal Services, where modernization efforts improved workflow efficiency by 62%. Earlier experiences include roles at MITRE and Booz Allen Hamilton, along with academic achievements at the University of Virginia, where Kevin earned a Bachelor's Degree in Systems & Information Engineering.
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