Kyle McMakin, MBA, PMP, currently serves as a Manager at CapTech, where responsibilities include business systems analysis for a public-private SaaS ERP implementation, requirements elicitation, business process documentation, and facilitating user acceptance and system integration testing. Prior to this role, Kyle was a Senior Consultant and Team Lead at CGI, overseeing a team of developers in business intelligence reporting solutions and contributing to an Agile transformation as a Scrum Master. Kyle's earlier experience includes a position as a Business Analyst supporting the Department of State ERP System and a Graduate Assistant for Assessment at Appalachian State University. Educational qualifications include an MBA with a focus on Economics and Business Analytics, as well as dual bachelor's degrees in Economics and Public Administration from Appalachian State University.
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