David Ruiz

David Ruiz is an Operations Manager at CaptionCall, where they lead an Outreach department and oversee field operations to ensure cost-effective management and compliance with company policies. Previously, David held positions such as Technical Training Manager at Ericsson, where they developed successful training programs and improved training compliance significantly. They also served as an Operations Manager at Vertical Limit, focusing on training and safety practices, and as a Field Auditor for BroadStaff, successfully conducting over 600 field verifications. David has a background in technical training with Nortel Networks and has experience with telecommunications equipment installation and support. They are currently pursuing a degree in Computer Science at Mercy College.