Lucas Youssef

Lucas Youssef is the Head of Customer Success at Carbigdata, where they are responsible for structuring the customer success area and aligning strategic planning with the company's business objectives. With over 10 years of experience in the telecommunications industry, Lucas has previously served as a Customer Success Manager and has held roles at notable companies such as Vivo and Huawei. They hold a Master of Business Administration in Business Management from Fundação Getulio Vargas and a Telecommunications Engineering degree from Instituto Nacional de Telecomunicações. Passionate about customer value and driving innovation, Lucas has consistently leveraged their expertise to enhance customer satisfaction and optimize processes throughout their career.