Ratno B. has extensive experience in technical support and business development across various companies. Notable roles include serving as a Senior Consultant at Dell, managing client service desk operations, and a Senior Business Development Manager at OMICS International Conferences. Ratno also held the position of Manager in International Business Development at Bottlecapps and served as a Team Lead at ARKADIA TECHNOLOGIES INDIA LIMITED, where Ratno mentored technical support teams. More recently, Ratno was an Associate Manager at Sutherland, overseeing Spotify Global Support, and currently holds the position of Assistant Manager at Blink Charging, leading strategies to enhance customer satisfaction. Ratno's educational background includes an MBA in Management Information Systems and Services from West Bengal University of Technology and certifications in project management and IT service management.
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