Die card complete-Gruppe ist mit mehr als 1 Mio. Karteninhabern und einem flächendeckenden Netz von Akzeptanzstellen die Nummer 1 am heimischen Kreditkartenmarkt. Der einzige österreichische voll integrierte Karten-Komplettanbieter vereint alle Elemente des bargeldlosen Zahlens – von der Produktentwicklung über Akzeptanzgeräte bis zu Abwicklungssystemen – unter einem Dach und bietet Karteninhabern und Akzeptanzpartnern ein Höchstmaß an Sicherheit und Service in allen Belangen des bargeldlosen Zahlungsverkehrs.

Seit über 35 Jahren prägt die card complete die Entwicklung des bargeldlosen Zahlungsverkehrs in Österreich maßgeblich mit. Über die card complete werden Karten der Marken Visa, Mastercard und Diners Club ausgegeben sowie auch QR-basierende Zahlungssysteme wie bluecode und Alipay werden akzeptiert. Zur card complete-Gruppe zählen außerdem die DC elektronische Zahlungssysteme GmbH.

Credit

Payments

card complete Service Bank AG

card complete Service Bank AG's headquarters in Wien, Austria

This department manages employee relations, recruitment, and personnel development.

Human Resources

The "Head of Departments" team at card complete Service Bank AG plays a pivotal role in steering the strategic direction and operational excellence of various facets within the company. Each Head of Department oversees their respective area such as Digital Innovations, ICT, Communications, Operations, Card Management, Credit Risk, Sales, Customer Service, and more. Together, they ensure the seamless integration, innovation, security, and efficiency of card complete's comprehensive cashless payment systems, reinforcing the company's market-leading position in Austria.

Head of Departments

The Compliance and Risk Management team at card complete Service Bank AG is responsible for ensuring adherence to regulatory requirements and mitigating risks associated with cashless payment systems. They manage scheme compliance, oversee transaction management, conduct KYC (Know Your Customer) processes, and implement strategies to counter financial crime. By maintaining robust compliance frameworks and risk controls, the team ensures the highest level of security and service for cardholders and acceptance partners.

Compliance and Risk Management

The Information Technology and Security team at card complete Service Bank AG ensures the robust and secure operation of all IT systems and payment processing platforms. They safeguard sensitive cardholder data, manage network security, and develop secure tech solutions. This includes roles from managing day-to-day IT services to implementing advanced security protocols, supporting the organization’s commitment to excellence in cashless payment solutions.

Information Technology and Security

The Human Resources and Business Support team at card complete Service Bank AG is responsible for managing employee relations, recruitment, training, and development to ensure a productive workforce. Additionally, they provide essential business support services that enhance operational efficiency and help maintain the company's position as a leading provider in the cashless payment market.

Human Resources and Business Support

The Finance and Accounting team at card complete Service Bank AG manages all financial activities and ensures the company’s economic stability. This includes overseeing financial reporting, tax compliance, post-merger integration, and the transformation of financial processes. The team is integral in maintaining financial transparency and efficiency, and in supporting strategic financial planning for the company.

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Other teams

Head of Departments

Compliance and Risk Management

Information Technology and Security

Human Resources and Business Support

Finance and Accounting