Donna Biscotti is an experienced Operations Manager at Care.com since January 2012, leading a team dedicated to personalized customer service that supports families’ well-being across diverse circumstances. Biscotti has held multiple supervisory roles within Care.com, overseeing various programs including Expert Assistance, Backup Care Events, and international customer service teams, demonstrating strong leadership and a commitment to continuous training and development. As a co-owner of The Bee's Knees British Imports, Biscotti manages product selection, shop design, and online marketplace operations. With prior experience as a Special Education Aide, Flight Attendant, and Bank Teller, Biscotti holds a Bachelor of Business Administration from Southern New Hampshire University.
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