Erick Lui

Erick Lui is a highly skilled Technical Support Specialist at Carebook Technologies Inc., with a strong background in technical services and IT consulting. Prior experience includes a role as Technical Service Engineer at 4D, where over 600 product-related issues were resolved, contributing to reduced downtime for large OEM clients through effective analysis and debugging. Previous positions also include IT Consultant at Rogers Benefit Group, where database maintenance and hardware optimization were key responsibilities, and Office Assistant at San Jose State University, which enhanced communication abilities through extensive customer interaction. Erick completed a Bachelor of Science in Computer Engineering at San Jose State University and a completion certificate from Coding Dojo.