Daphne Spivey is a seasoned Senior Claims Analyst with a robust background in data analysis, account management, and medical billing. Currently with CareCloud since February 2013, Daphne oversees over 35 accounts managed by an offshore team and identifies trends to create CIQ Edits and Directives. Prior experience includes a role at HCA from February 2008 to February 2013, where Daphne collected outstanding insurance and patient balances for an Ambulatory Surgery Center and maintained relationships with collection agencies. Additionally, at MedVance Institute from February 2006 to February 2008, Daphne served as a Medical Billing & Coding Instructor and Director of Externship, responsible for coordinating internships and recruiting students. Daphne holds an Insurance and Coding Specialist degree from Miami Dade College, with ongoing certifications from NCCT and the National Healthcare Association.
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