CareConnect
Janice Linial is a seasoned customer service professional with extensive experience in the healthcare and retail industries. Currently serving as a Customer Service Representative at CareConnect Insurance Company, Inc. since February 2014, Janice effectively addresses broker and client inquiries, focusing on enrollment, claims, benefits, and referrals. Previously, Janice worked as a Shift Supervisor at Starbucks, managing a team of 20 and generating significant sales revenue. Early career experience includes over 12 years at Redcats as a Senior Assistant Product Manager/Public Relations, where Janice contributed to market research, vendor negotiation, and product development. Janice holds a Bachelor of Science in Marketing from the Fashion Institute of Technology and graduated from Commack High School South.