Marcia joined Family Housing as its Chief Executive in January 2020. Prior to that, she was Deputy Chief Executive at Tai Calon Community Housing, supporting the organisation to achieve Customer Service Excellence and Best Companies recognition. A qualified accountant for over 25 years, Marcia has held a number of senior roles in local government, including supporting regeneration projects undertaken by Cardiff Council. She also has experience of being a Board Member and has supported housing associations to improve, following regulatory intervention.
She believes that access to good quality affordable housing is essential to maintain healthy, resilient communities and that this is a key driver of prosperous local economies. She is committed to maximising outcomes for tenants and service users through continuous improvement and working together.
Marcia is an advocate of the importance of health and well-being and is a Run Leader. She runs slower than the rest of her family but that gives her more time to enjoy the beautiful Welsh countryside.
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