Dipika Salian

Dipika Salian is an experienced professional with a background in customer service and hospitality. Currently serving as a Senior Customer Service Executive at Careem since November 2017, Dipika has developed expertise in customer satisfaction and complaint resolution. Previous experience includes roles as a Central Account Manager at Practo, where training and customer onboarding were key responsibilities, and a Management Trainee in Food and Beverage at The Park Hotels, specializing in restaurant operations and service quality. Dipika began a career in hospitality with an internship at JW Marriott, gaining exposure to various operational departments. Educational qualifications include an M.B.A. in Marketing from IBS PUNE and a Bachelor's degree in Hospitality and Hotel Administration from the Institute of Hotel Management and Catering Technology in Chennai.