Seref Eroglu currently serves as the Support Team Lead and Client Support Specialist at CareerPlug, focusing on personalized client engagement to address unique hiring needs and facilitating product adoption. Seref's previous experience includes a role as Business Operations Associate at Networx, where significant improvements in SLAs were achieved, and as Customer Support Specialist at Muck Rack, providing expert guidance on PR products. Additional roles include Senior Care Team Associate at Daily Harvest, Operations Associate at AptDeco, Customer Service Specialist/Coach at UncommonGoods, and Operations Associate at FlyCleaners. Seref holds a Bachelor of Applied Science in Business, Management, Marketing, and Related Support Services from Brooklyn College.
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