Craig Wilkinson

Craig Wilkinson is a seasoned technical writer and editor with extensive experience in documentation and process management across various sectors. Currently serving as a Senior Technical Writer & Editor at CareFirst BlueCross BlueShield since December 2019, Craig has contributed to the Federal Employee Program by compiling and delivering User Acceptance Testing scenarios for software releases. Previous roles include documentation specialist at the U.S. Department of Labor, lead technical writer at ASML, and technical writer at multiple companies including Alfa Laval and Backbase, where Craig focused on creating detailed documentation for complex software and technical procedures. Craig holds a Master of Arts in Journalism from the University of Sunderland and a Bachelor of Arts in History & English Literature from Northumbria University.