Donna E. has extensive experience in telecommunications and operations management, spanning several decades. Currently serving as Voice Operations Manager at CareFirst BlueCross BlueShield since December 2007, Donna has been instrumental in optimizing voice communication systems. Prior to this role, Donna held the position of Telecommunications Manager at Provident Bank from June 1996 to December 2007. Early career experience includes serving as a Telecommunications Officer at MBNA for one year and in various telecommunications roles at USF&G from 1983 to 1995.
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