Ken Mallon is an experienced IT professional with a strong background in systems engineering and application management. Currently serving as a Manager and Senior Systems Engineer at CareFirst BlueCross BlueShield since May 2012, Ken specializes in WebSphere engineering for various projects, including system upgrades and troubleshooting production issues. Prior to CareFirst, Ken worked at Blue Cross Blue Shield of Michigan from March 2005 to May 2012, progressing through roles such as Senior Technology Specialist and Technology Specialist, where responsibilities included leading stabilization efforts and re-architecting WebSphere environments. Ken began a career in technology as a Test Analyst, contributing significantly to application testing and system upgrades. Ken holds a Bachelor of Science in Computer Science and Engineering from Michigan State University, completed in 2003.
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