Lisa Hosterman is a seasoned IT professional with extensive experience in technical consulting and service management. Currently serving as a Technical Consultant at NetImpact Strategies Inc. since August 2019, Lisa has a longstanding tenure at CareFirst BlueCross BlueShield, where Lisa has progressed from a Lead Help Desk Analyst to a Senior IT Service Management Systems Engineer, overseeing ServiceNow administration and related functions. Additional experience includes roles as a Mainframe Helpdesk Technician at both Adecco Group and LISA, providing Tier 1 support for mainframe issues, along with earlier positions encompassing help desk and computer operations at ViaTECH SYSTEMS, INC and Electronic Data Systems. Lisa holds a ServiceNow Certified Systems Administrator certification and has received education at the Defense Language Institute Foreign Language Center and MicroSoft certifications.
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