Melissa has a strong background in quality management, compliance, and improvement. With experience in various roles such as Senior Quality Engineer, IT Quality Assurance Specialist, and Office Manager, Melissa (Mel) has proven expertise in ensuring adherence to ISO standards and regulations. Melissa has worked in companies like CareFirst BlueCross BlueShield, Integrity Management Services, Inc., Collins Aerospace, and EDMC, showcasing their ability to drive quality programs, manage project documentation, and optimize workflows. Melissa (Mel) holds a Bachelor of Arts degree in Communication from Geneva College.
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