Michelle L. has extensive experience in education and technology, beginning with roles as a Standardized Test Prep Teacher at Choi's Academy and WINC Columbia Academy, where instruction focused on test-taking strategies and academic subjects for students of various ages. Following this, Michelle served as a Product Manager at Trax, LLC, overseeing a development team and the complete software development life cycle for inventory and pricing systems. Time as a Production Support Engineer at CareFirst BlueCross BlueShield involved managing data application operations and defect management, ensuring compliance with service level agreements. Michelle's tenure at CareFirst also included roles as a Principal Enterprise Data Architect, Lead Data Warehouse Administrator, and Senior Data Warehouse Engineer. Academic credentials include a Bachelor of Arts in International Relations and History from The Johns Hopkins University, complemented by a background in International Studies from Korea University.
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