Molly Johnston is an experienced Account Consultant at CareFirst BlueCross BlueShield, serving since July 2011. In this role, Molly drives strategic engagement for a portfolio of approximately 45,000 contracts and provides consultative support to major clients. Key responsibilities include building client relationships, analyzing account data, articulating the company's value proposition, and collaborating on account renewals. Molly has achieved a 100% retention rate during key renewal cycles from 2018 to 2020. Previous roles at CareFirst include Account Representative and Administrative Assistant II, with earlier experience as a Sales Assistant. Molly holds a Graduate Degree in Professional Human Resources Development and a Bachelor of Arts in Public Relations from Towson University.
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