Thomas Dunn is an experienced Technical Program Manager currently serving at CareFirst BlueCross BlueShield, focusing on program management and release train engineering for the healthcare insurance sector since 2025. Prior to this role, Thomas held the position of Agile Program Manager at ICF, where responsibilities included managing federal government software modernization projects from 2021 to 2025. As Agile Program Lead at Capital One from 2018 to 2021, Thomas facilitated SAFe program delivery within the credit card technology group. Between 2008 and 2017, Thomas worked at VERISIGN as a Senior Technical Manager overseeing software product engineering for the Internet domain name registry. Earlier experience includes leadership positions at AOL from 1995 to 2008, culminating as Technical Director in charge of quality assurance for software products. Thomas holds a Bachelor of Science degree in Political Science, History, and Military Science from Radford University.
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