CareFlite is a Texas, nonprofit 501(c) 3 corporation governed by a Board of Directors with representatives from Texas Health Resources (Harris Methodist, Presbyterian and Arlington Memorial Hospitals), Methodist Health System, Baylor Health Care System, Parkland Health and Hospital System, and the JPS Health Network. CareFlite and its Member Facilities are nonprofit entities committed to high-quality patient care and community service. CareFlite is the only, fully-integrated medical transport company serving North Texas.

Established in 1979, CareFlite is the eighth oldest air medical transportation service in the nation, and the second oldest in Texas. CareFlite began with one helicopter shared between Methodist Dallas Medical Center and Harris Methodist Fort Worth Hospital transporting about 20 patients each month. In 1981, CareFlite began operating a ground ambulance division in Dallas to support the helicopters and to provide non-emergency transportation to patients in area hospitals. CareFlite’s Ground Ambulance Division transported over 50,000 patients in 2014. It has bases in the following counties: Collin, Dallas, Denton, Ellis, Erath, Hill Johnson, Palo Pinto and Parker. CareFlite operates 911/EMS services in Balch Springs, SE Dallas County, Ellis County ESD #5, Hill County and Johnson County.

Health Care

Hospital

CareFlite

CareFlite's headquarters in Grand Prairie, TX, United States

This department manages and supports the organization's technology infrastructure and user computing needs.

Information Technology

This department provides emergency medical care and transportation via air for critical patients.

Aviation Medical Services

This department provides critical pre-hospital emergency medical care and transportation to individuals in need.

Emergency Medical Services

The Leadership Team at CareFlite is responsible for steering the organization's strategic direction, ensuring operational efficiency, and maintaining financial stability. Comprised of the CEO, Chief Operating Officer, Vice President/Chief Financial Officer, Vice President of Ground Operations and Communication, and CIO & Director of IT, this team sets the vision for CareFlite's comprehensive medical transportation services and ensures the delivery of high-quality patient care across all integrated operations, from air and ground transport to emergency medical services.

Leadership Team

The Communications Team at CareFlite is responsible for coordinating and managing all communication activities, both internal and external, to ensure efficient and timely dissemination of information. This involves overseeing emergency response communications, managing public relations efforts, handling media inquiries, and ensuring effective communication strategies are implemented across the organization. The team plays a crucial role in maintaining transparency, enhancing community engagement, and supporting CareFlite's mission of providing high-quality patient care and community service.

Communications Team

This department provides urgent medical care and emergency response services.

Emergency Services

The Operations Team at CareFlite is responsible for overseeing the daily functions and coordination of both air and ground medical transport services across North Texas. This includes ensuring efficient patient transport operations, maintaining high safety standards, optimizing resource allocation, and supporting non-emergency transportation needs. The team’s efforts focus on providing high-quality patient care and upholding the company’s commitment to community service.

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Other teams

Aviation Medical Services

Emergency Medical Services

Leadership Team

Communications Team

Emergency Services

Operations Team