Doro Care develops and sells electronic products, primarily in the telecommunications sector. Its products include Telecom in Care Electronics, which provides mobile phones, cordless and corded phones, remote controls, alarm clocks and headsets, among others, mHealth, which provides mobile-based services in the health sector, such as Doro 3.0, themobile application for Android telephones, and CareTech, entailing information technology (IT) solutions like IT outsourcing and Web products and services such as content management as well as document management, among others. This range of products is available through several sales channels, including telecom operators and retailers in more than 40 countries. Jan-Erik Larsson founded CareTech on February 28, 1990 until its merger with Doro as Doro Care, with its headquarters in Kalix in Sweden and a branch in the United Kingdom.

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Careium

This department oversees the planning, execution, and optimization of daily operations to ensure efficiency and effectiveness.

Operations Management

The Engineering and IT team at Careium is responsible for developing, maintaining, and optimizing the company's suite of electronic and telecommunication products. This includes creating software for mobile phones, remote controls, and mHealth applications, ensuring robust backend support, managing VoIP technologies, providing technical support and testing, handling IT operations, and overseeing the overall engineering processes to drive product innovation and reliability.

Engineering and IT

The Customer Support and Sales team at Careium provides comprehensive assistance to clients through various channels, addressing technical questions, resolving issues, and ensuring customer satisfaction with Careium's electronic and IT products. They drive sales by managing key accounts, developing sales strategies, and overseeing the private pay sector, all while offering second-line technical support and product testing to maintain high service standards.

Customer Support and Sales

The Finance and Accounting Team at Careium manages the company's financial operations, including budgeting, forecasting, financial reporting, and analysis. They ensure accurate recording of financial transactions, compliance with financial regulations, and provide strategic financial insights to support business decision-making. This team plays a crucial role in maintaining the financial health and stability of the organization.

Finance and Accounting

The Operations Team at Careium, composed of roles such as the Director Of Client Services, Operations Director (Field and Customer Services), IT Operations Manager, Business Support Manager, Head Of Transformation, and Head of Field Services, is responsible for ensuring the efficient and effective delivery of Careium's electronic and IT products and services. This team oversees client services, field operations, IT infrastructure management, business support activities, and transformational projects to optimize operations and enhance customer satisfaction.

Operations Team

This department provides strategic guidance and oversight for the organization's overall direction and decision-making.

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Engineering and IT

Customer Support and Sales

Finance and Accounting

Operations Team

Executive Leadership