Jay Ferrin

Jay Ferrin has extensive experience in various roles related to quality assurance, software development, and technology management. Jay has held positions at multiple companies, including CareMetx, LLC, Human Care Systems, Wayfair, Acquia, Ipswitch File Transfer, EMC, Softscape, Inc. (Sumtotal), and PCI Corporation.

At CareMetx, LLC, Jay served as the SVP of Implementations & Technology Shared Services, overseeing the implementation of technology solutions. Prior to this role, they held the position of VP of Technology Shared Services.

At Human Care Systems, Jay worked as the Sr. Director of Software Quality Assurance, responsible for ensuring the quality of software products.

At Wayfair, Jay served as the Associate Director of Development Platforms - Test Enablement, leading teams and driving cultural and technological transformations to improve developer velocity.

At Acquia, Jay held various leadership positions, including Vice President of Quality and Infrastructure Services, Sr. Director of Quality Engineering and Infrastructure Services, and Director of Quality and Infrastructure Services. In these roles, they managed teams focused on improving product, process, and operational quality.

At Ipswitch File Transfer, Jay was the Director of Quality Assurance/DevOps, where they led a cross-functional team and implemented automation practices to increase coverage and achieve a 95% defect removal efficiency.

At EMC, Jay worked as the Sr. QA Manager for SourceOne and QA Architect Source One, ensuring the quality of enterprise software through manual, automated, and load testing.

At Softscape, Inc. (Sumtotal), Jay held the positions of Sr. Director of Quality Assurance, Director of Quality, and Global QA Manager, overseeing quality assurance processes.

Lastly, at PCI Corporation, Jay worked as the QA Manager, responsible for quality assurance activities.

Overall, Jay Ferrin has demonstrated expertise in quality assurance, software development, and leadership roles throughout their career.

Jay Ferrin attended Westfield State University from 1990 to 1994, where they earned a Bachelor of Arts (BA) degree in Fine Art and English.