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Elba Bleser

Bilingual Customer Care Manager at CarePayment

Elba Bleser has a diverse work experience history spanning over a decade. Starting in 2005, Bleser worked as a Front Office Manager at Don T Williams MD, where they provided high-volume customer/patient service and ensured efficient communication with various stakeholders. Elba then transitioned to HSBC in 2007, taking on the role of Sr. Risk Coordinator until 2012. Following that, Bleser joined Capital One in 2012 and served as a Customer Care Representative, handling inbound calls and resolving customer concerns. Bleser later became a Fraud Prevention Coordinator at Capital One, where they stayed until October 2015.

Since 2015, Bleser has been employed by CarePayment, initially starting as a Bilingual Customer Care Specialist and gradually progressing to roles such as Bilingual Customer Care Operations Lead and Sr. Bilingual Customer Care Operations Lead. In September 2019, Bleser took on the role of Bilingual Customer Care Manager at CarePayment.

Elba Bleser's education history includes obtaining an Associate in Applied Science degree in Medical Office Management/Administration from Heald College-Salinas. No specific start or end years are provided for this education.

Links

Previous companies

Capital One logo

Timeline

  • Bilingual Customer Care Manager

    September, 2019 - present

  • Sr. Bilingual Customer Care Operations Lead

    April, 2019

  • Bilingual Customer Care Operations Lead

    September, 2016

  • Bilingual Customer Care Specialist

    October, 2015