Mike

Mike Ma is a Senior Systems Analyst at CareRx Corporation since February 2023, with prior experience as a Senior Platform Analyst at Loblaw Companies Limited from March 2022 to December 2022, where responsibilities included collaboration with support vendors and driving root cause analysis for major incidents. Mike also served as a Technology Specialist at Telus Health from April 2020 to March 2022, providing technical consultancy and remotely converting software, and previously managed the Customer Experience team as Team Manager at Telus Health from October 2017 to April 2020. Earlier roles include Deployment Specialist at Kroll Computer Systems, where Mike assisted pharmacies with hardware issues and handled software conversions, and Sales Representative at Canada Computers, focusing on computer component selection and inventory management. Mike holds a Bachelor's Degree in Applied Computing and a Diploma in Wireless and Telecommunications Technology from the University of Guelph and Humber College, respectively.