Amy Francis has extensive experience in healthcare configuration and systems management, currently serving as the Manager of Facets System Configuration at AmeriHealth Caritas since January 2014. Prior to this role, Amy held various positions at CareSource Management Group, including Director of Configuration & Member Benefit Administration and Manager of Configuration Services, focusing on reimbursement methodologies, product development, and system support solutions. Amy began a career in healthcare at Anthem, where multiple roles encompassed billing and payment reconciliation following an associate degree in Software Applications from Edison State Community College. This diverse background has equipped Amy with strong leadership skills and expertise in maintaining and enhancing complex healthcare configurations.
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