Celeste Acuña

Celeste Acuña is an Operations and Clinical Leader with 15 years of experience in the healthcare industry, specializing in managed care, clinical and non-clinical team management. They have held key positions such as Senior Manager of Medical Appeals and Grievances at Blue Cross Blue Shield of Arizona and currently serve as the Director of Grievance and Appeals at CareSource. Celeste's leadership style balances production-oriented and people-oriented approaches, fostering employee engagement to enhance client satisfaction and organizational success. They also possess advanced academic credentials, including a BSN and MSN-L from Grand Canyon University.