Jennifer Beatty is an experienced IT professional specializing in configuration management, change management, and capacity management across various organizations. Currently serving as an IT Configuration Management Database Analyst III at CareSource since October 2016, Jennifer implements the Common Service Data Model framework and ensures the integrity of the configuration management process. Previous roles include IT Change Manager III, where workflow requirements and data analysis for IT Service Management were key responsibilities, and Capacity Management Analyst, providing operational support and resource planning. Jennifer's extensive background includes significant experience at HP and Procter & Gamble, focusing on service request management, process improvements, and training. Additionally, Jennifer holds certifications in Lean Six Sigma and is committed to continuous process improvement within IT environments.
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