Jessica ODonnell is an experienced Payment Cycle Analyst III at CareSource, having held various roles since July 2017, including Team Lead for Mass Claim Adjustments and Operations Specialist II. Jessica leads a team of analysts, ensuring Service Level Agreements are met while performing root cause analysis and managing claim adjustments. Prior experience includes serving as a Claims Analyst, where Jessica exceeded production standards. Additionally, Jessica is involved with USA Volleyball as a Regional Volleyball Official, officiating matches at various levels. With a Bachelor of Arts in Psychology from Wright State University, Jessica also has a history of diverse roles in customer service and administrative positions.
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