John Potts

John Potts is an experienced professional in the healthcare industry with a strong background in payment integrity and claims management. Currently working as a Data Analyst at CareSource since May 2019, John previously held the position of Assistant Director of Claims Cost Containment at Humana Military, where responsibilities included establishing the Claims Cost Management Department for Tricare East/South regions. Over a twelve-year tenure at Humana Inc., John served as Manager of Provider Payment Integrity, overseeing overpayment collections and financial recovery operations in the southeast region. Earlier experience includes managing the Claims Department at the Kentucky Department of Medicaid, ensuring compliance with Medicaid policies. John holds a Bachelor's Degree in Business Administration, Management and Operations from Bellarmine University.