Mandy Moles

Mandy Moles has extensive experience in operations and quality management, primarily at CareSource from October 2005 to the present, holding various roles including Operations Specialist III and Team Lead of eBusiness. Mandy's expertise includes automation and scheduling in Tidal Enterprise Scheduler, managing EDI trading partners, and quality assurance processes. Prior to CareSource, Mandy worked at Dish Network as an Expert Technical Trainer, Expert Coach, and Quality Assurance Coach, focusing on training and developing customer service representatives and ensuring the achievement of departmental goals.