Marissa Diaz

Marissa Diaz has over two decades of experience in the healthcare and administrative sectors, specializing in consumer resolution and grievance and appeals management. Currently serving as the Manager of Consumer Resolution at CareSource since June 2022, Marissa previously held senior management positions at Superior HealthPlan, where responsibilities included overseeing grievance and appeals processes. Marissa's career includes managerial roles at Cenpatico and a clerk position at the Internal Revenue Service. Starting in the healthcare field in 2000 at Cardon Healthcare Network, LLC, Marissa progressed from Account Representative to Outpatient Supervisor. Marissa's educational background includes a Master’s degree in Conflict Resolution from St. Edward's University and a Bachelor's degree in Radio, Television, and Film from The University of Texas at Austin.