Ryan Shafer

Ryan Shafer is a seasoned operations leader with extensive experience in claim operations and process improvement. Currently serving as Senior Director of Claim Operations at CareSource since May 2016, Ryan has held various leadership roles, including Director of Operations – Claim Adjustments and Administration, and Manager of Payment Integrity. Key accomplishments include leading a team to enhance claim adjustment processes, implementing significant savings through payment integrity initiatives, and mentoring Six Sigma trainees. Prior experience includes strategic consulting at RR Donnelley, leveraging lean manufacturing methods to improve customer processes and drive efficiency. Ryan holds a Bachelor's Degree in Operations Management from The Ohio State University.