Sean McDade is a seasoned healthcare professional with extensive experience in customer care and clinical administration. Currently serving as the Director of Customer Care at CareSource since May 2021, McDade brings a wealth of knowledge from previous roles at Centene Corporation, where responsibilities spanned oversight of clinical systems, call center operations, and quality assurance across multiple states. McDade's leadership experience includes managing large teams, strategic planning, and ensuring compliance within Medicaid, Medicare, and Health Insurance Marketplace programs. Educational qualifications include an MBA in Healthcare Management from the University of Phoenix and a BA in Psychology from Bowling Green State University.
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