Sam Bain is an experienced professional in the fields of customer success and implementation, currently serving as the Implementation & Onboarding Lead at CareStack™, where expertise in guiding dental practices through software adoption is applied. In addition to this role, Sam volunteers as a General Firefighter for the Country Fire Authority (CFA), focusing on community safety and fire prevention. Previous positions include Onboarding & Implementation Specialist at Smokeball Australia, Customer Success Manager at Operoo, and Customer Success Consultant at Henry Schein One | SOE APAC, highlighting a strong background in client support and operational efficiency. Sam's educational foundation includes qualifications in Information Technology from Zenos Academy Training Centre and a high school diploma from Cornwallis.
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