Mark Fikru possesses a wealth of experience in IT and application support, starting with roles in user support and technical assistance at Oakwood University. Following this, Mark served as a User Support Analyst at Online Media Interactive and progressed to an IT Service and Support Analyst II position at InComm, where responsibilities included infrastructure support and business analysis. Mark's proficiency in troubleshooting culminated in a role as an Application Support Analyst at RELEX Solutions, focusing on UI errors and application requests. Currently, as a Senior Cloud Platform Engineer at Cargill, Mark leverages expertise in cloud migration and software infrastructure monitoring, having previously contributed as an Application Specialist at CareEverywhere and as a Computer Systems Analyst at Peraton, enhancing system security through patch management. Mark holds a Bachelor of Science in Management Information Systems from Oakwood University.
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