James Benson is an accomplished Senior Site Reliability Engineer at Carnegie Learning, with extensive experience in process improvement, incident management, and cloud infrastructure on AWS. Previously, James served as a Site Reliability Engineer at ACS Technologies, where an internal tooling platform was developed, and as Site-Lead and Senior FullStack Software Engineer at STRAND, focusing on Agile methodologies and mentoring. Additional roles include Software Engineer Consultant at Rural Sourcing, where leadership of small teams was emphasized, and previous software engineering positions with companies such as The Angelo Group and ESi, where skills in automation, application development, and customer service support were demonstrated. James holds a Bachelor's degree in Computer Science from Limestone University and Augusta State University, complemented by an Associate degree in Computer Programming from Aiken Technical College.
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