Ozben Baş is currently the Customer Experience Manager at CarrefourSA, where they oversee comprehensive customer experience strategies and process improvements. Previously, they held the position of Operations Manager at DeFacto, focusing on customer order management and communication. Between 2016 and 2018, Ozben served as a Manager at TatilBudur.com, and prior to that, they advanced through various roles at Atos from 2010 to 2015, culminating as a BPO Supervisor. Ozben's academic background includes studies in Social Sciences at Akdeniz University from 2005 to 2007.
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