Rosie Smith is an accomplished professional in customer success, currently serving as Lead, Customer Success at Carta since September 2022. Prior to this role, Rosie held multiple positions at Capdesk from Carta, including Customer Success Lead and Head of Customer Success Management, demonstrating a strong progression in responsibilities from April 2021 to September 2023. Rosie began in customer success as a Customer Success Manager at Enboarder from April 2019 to April 2021, and previously worked as both an Account Manager and Customer Success Manager at hibob from July 2016 to April 2019. Early career experiences include serving as Assistant Director at Explore Learning and an English Teaching Assistant at the British Council. Rosie holds a Bachelor of Science (BSc) degree in Criminology and Sociology from Northumbria University and has a strong educational background in social sciences, including study at the University of Brighton and Loreto College Manchester.
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