Carter Machinery is the authorized Caterpillar dealer serving Virginia and southern West Virginia through a network of 21 locations.

Logistics & Supply Chain

Carter Machinery

Carter Machinery's headquarters in Salem, VA, United States

Drew Parker

Aaron Sullivan

Jeff Bowman

Chris Kozlowski

Craig Kahoun

William Cridlin

The Sales Engineering team at Carter Machinery Company, Inc. plays a crucial role in driving revenue by providing technical expertise and support for the sale of Caterpillar products and services. They work collaboratively with clients to understand their needs, offer tailored solutions, and ensure seamless integration of power systems across various industries. Their efforts not only involve direct sales but also encompass account management, inventory procurement, and strategic planning to enhance customer satisfaction and drive business growth.

Sales Engineering

The Operations and Project Management team at Carter Machinery Company is responsible for overseeing the planning, execution, and completion of projects to ensure efficient operations across all locations. This team collaborates with various stakeholders to manage resources, streamline processes, and implement improvements, while also providing support for product delivery and rental operations, thereby enhancing customer satisfaction and operational effectiveness.

Operations and Project Management

The Customer Support and Services team at Carter Machinery Company, Inc. is dedicated to ensuring customer satisfaction by providing expert assistance and guidance on Caterpillar products and services. This team handles product inquiries, resolves technical issues, facilitates parts ordering, and coordinates service support to optimize equipment performance and reliability. They play a crucial role in fostering long-term relationships with clients while enhancing their overall experience with Carter Machinery.

Customer Support and Services

The Data and Analytics team at Carter Machinery Company, Inc. is responsible for leveraging data to drive business insights and enhance operational efficiency. This team analyzes sales, inventory, and financial data to support strategic decision-making, optimize inventory management, and improve overall business performance. By employing advanced analytical techniques and tools, they ensure data quality and provide actionable insights that align with the company's goals and customer needs.

Data and Analytics

The Marketing and Communications team at Carter Machinery Company, Inc. drives brand awareness and customer engagement through strategic marketing initiatives, digital campaigns, and effective communication strategies. This diverse group collaborates to enhance customer experience, support sales efforts, and promote the company's range of products and services across various platforms, ensuring alignment with Carter Machinery's mission as an authorized Caterpillar dealer.

Marketing and Communications

The Leadership Team at Carter Machinery Company, Inc. is responsible for setting the strategic direction and overseeing the overall operations of the organization. Comprising top executives from various divisions, the team collaborates to drive growth, enhance customer satisfaction, and ensure efficient product support and sales across its extensive network. Their collective expertise guides the company in delivering exceptional service and innovative solutions to meet the needs of its customers in the construction and mining sectors.

Carter Machinery

Org chart

Teams

Sales Engineering

Operations and Project Management

Customer Support and Services

Data and Analytics

Marketing and Communications

Leadership Team

Offices

Carter Machinery

Org chart

Teams

Sales Engineering

Operations and Project Management

Customer Support and Services

Data and Analytics

Marketing and Communications

Leadership Team

Offices

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