Amanda Carroll

Amanda Carroll has extensive experience in customer service and quality assurance within the technology and operations sectors, currently serving as a QA Analyst and System Support Administrator at CarTrawler since March 2017. Responsibilities include managing system-related queries, triaging issues, administrative tasks on applications, and maintaining documentation for the Systems Team. Previous roles at CarTrawler encompass Escalations Supervisor and Customer Operations Representative Supervisor, focusing on improving customer experiences and mentoring staff. Prior to joining CarTrawler, Amanda worked as a Security Officer for SAR Group and Securitas Security Ireland, where responsibilities included CCTV monitoring and maintaining a secure environment. Amanda holds a Diploma of Education in Computer Programming from IBAT College Dublin and various security-related qualifications.